Thredbo Guided Adventures & Host Manager

The Guided Adventures & Host Manager leads from the front, combining hands-on operational management with strong people leadership. This role is central to delivering exceptional outdoor guest experiences through a streamlined, responsive, and empowered team structure that includes Thredbo Guided Adventures and Outdoor Hosts. The role requires a visible, active leader who engages directly with both staff and to ensure safe, efficient, and exceptional experiences. The Manager balances strategic oversight with real-time, on-the-ground problem solving, while fostering a motivated, well-supported team culture and enhancing efficiency through simple, well-organised systems.

About Our Team
Thredbo offers diverse roles with growth opportunities, as part of EVT, a leading experience company in Australia and New Zealand. A career at Thredbo could open doors across EVT's Entertainment, Ventures, and Travel sectors. As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.     

Working at Thredbo provides access to outdoor adventures like skiing, hiking, and mountain biking, while living in the Snowy Mountains fosters a close-knit community of outdoor enthusiasts. Our inclusive and dynamic team ensures you'll find a supportive environment where you belong.

Perks & Benefits

• IN RESORT DISCOUNTS: Staff pass to access the mountain, discounts across various retail, food & beverage outlets, 50% off bring a friend vouchers, Snowsports/mountain biking lessons, backcountry deals & seasonal rental packages
• OTHER DISCOUNTS: Hotel stays, cinemas, food & more
• WELLNESS: Access to Thredbo Leisure Centre, gym, pool, tennis court, golf course, Employee Assistance Program & an additional wellness day per year
• EVENTS: Weekly après events, staff race events, parties, Summer music series, staff parties, BBQs & more
• TRANSPORT: Carpool bonus and bus initiative to help you get to work
• FAMILY BENEFITS: Lift passes & additional discounted perks

About the Role

• Lead the daily delivery of all outdoor programs with a strong on-mountain presence and hands-on approach.
• Support the development and refinement of outdoor experiences to enhance engagement, storytelling, and product value.
• Collaborate with key departments (Patrol, Mountain Operations, Marketing, etc.) to align operations and guest outcomes.
• Manage environmental responsibilities by ensuring all outdoor activities adhere to NPWS and EVT sustainability standards.
• Leads the Outdoor Hosts team to deliver exceptional guest service, monitoring gate access and resolving guest enquiries.

About You

• Full Driver’s Licence
• Valid NSW WWCC
• Demonstrated hands-on leadership in outdoor, tourism, or guiding operations.
• Proven people management skills, with experience building motivated and high-performing teams.
• Proficiency in Microsoft and operational systems.
• Strong communication, coaching, and conflict-resolution abilities.
• Physically fit and capable of performing duties in varied alpine conditions.
• Familiarity with Kosciuszko National Park and surrounding alpine regions.
• Experience developing or refining outdoor programs.
• Outdoor leadership or guiding qualifications (Desirable)
• First Aid certifications - HLTAID003, HLTAID005, or SISOOPS305A (Desirable)
• Avalanche Safety - AST 1 minimum, AST 2 preferred (Desirable)
• NSW Responsible Service of Alcohol (RSA) (Desirable)

Ready to Apply?
Head to our online application via the link, upload a copy of your resume or outline your employment history, as well as a cover letter telling us a bit about why you want to work at Thredbo (500 words or less). 

If you have any certificates or licences that are required for this role, please make sure to upload them in the additional documents.

Thredbo’s Sustainability Commitment
Thredbo is dedicated to preserving the alpine environment through various environmental initiatives. As the first Australian snow resort to be certified as a Gold EarthCheck Sustainable Destination for four years running, Thredbo leads the way in sustainable tourism. EarthCheck is a global leader in environmental certification for travel and tourism, and Thredbo's recognition underscores its commitment to a sustainable future.

Further Information 
Applications are being assessed as they are received so we recommend applying as quickly as possible to avoid missing out.  
All applications must have valid working rights or be able to obtain their own visa to work in Australia. 
This role also requires you to hold or be able to obtain a valid NSW Working with Children Check (WWCC).

At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.